- Order confirmation
Once you place your order, you will receive an order confirmation in your email. This is not a confirmation that your item is on its way. As our items are made in small batches, your order may not be in stock and may need to be re-ordered and handmade just for you! If this happens, we will be sure to let you know that your delivery time may be longer than the standard timeframe.
- Payment Policy
We accept all major credit cards and Paypal. Sareptha Rose reserves the right to cancel your order for any reason. If we do so after you have been billed, we will offer you a full refund.
We will automatically charge sales tax on products ordered on this Web site based on the applicable state sales tax rate for the location to which the order is being shipped.
- Shipping Policy
We use USPS, FedEx or UPS to ship your merchandise. Once your order is on its way, you will receive an email confirmation and a tracking number. Sareptha Rose (Afrimade LLC) is not responsible for late, damaged or missing deliveries once they have been transferred to USPS, FedEx or UPS shipping carriers.
Shipping within the U.S. and its territories is free. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws differ between countries. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Sareptha Rose is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
You may return your undamaged, unused product within 14 calendar days of receipt for a full refund. Simply return it with the original order receipt and packaging, sent within 14 days of the date you received the product. If the item is returned within this timeframe, we’ll exchange it or offer a refund check for the original payment amount.
- Product Warranties
Our products are all made by hand by craftsmen with natural leathers and limited mechanical tools. There may be slight differences in color, patterns or shape. We will not issue refunds for these reasons.
We do our best to verify the accuracy of the information provided to us about the materials in our products. However the nature of the availability of supply chain information in the countries where our bags are from, that we can only rely upon the information available to us.
The information and product offerings on this website is subject to change without notice as are any programs, technical information described. Sareptha Rose makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Sareptha Rose SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Sareptha Rose BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF THE BRAND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ALL IMAGES ARE PROPERTY OF WWW.SAREPTHAROSE.COM AND MAY NOT BE REPRODUCED, REPOSTED OR MODIFIED WITHOUT WRITTEN CONSENT.
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Sareptha Rose, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Except as expressly provided in these Terms and Conditions, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Sareptha Rose’s express prior written consent.
You may use information on Sareptha Rose products and services (such as knowledge based articles, and similar materials) purposely made available by us for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.